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Refund Policy

Returns & Refunds

We want you and your pets to love every purchase. If something’s not right, we’re here to help.
 

  • Eligible within 10 days of delivery

  • Items must be unused, in original packaging, and in resalable condition

  • Refunds are issued to the original payment method after inspection

Non-Refundable Items

  • Custom or personalized products

  • Final sale or clearance items

  • Opened pet food or treats

Return Process

Email ask@petnclaws.com with your order number and reason for return. We’ll guide you through the next steps.

Shipping Costs

Return shipping is covered by the customer unless the item is defective or incorrect.

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